Residential and Commercial Permits


You will need your Town of Payson or Gila County (for Mesa Del Caballo residents) permit number before you can apply for a sewer permit. If you need help obtaining this permit, please click here to view our step-by-step permit application tutorial


Applicants must obtain a permit from the Town of Payson or Gila County before applying for a permit with GVW.
A valid permit number is required to submit an application to GVW.

All new documents submitted to the Town of Payson or Gila County must also be uploaded to your GVW Portal

Review Times

Residential, ROS (MLD, LLA, LC), Commercial TI, Demolition
1st round of reviews is 10 business days (Monday – Thursday)
2nd round of reviews is 5 business days (Monday – Thursday)

Commercial New Builds

Residential, ROS (MLD, LLA, LC), Commercial TI, Demolition
1st round of reviews is 20 business days (Monday – Thursday)
2nd round of reviews is 10 business days (Monday – Thursday)

Residential and Commercial Permit Requirements

Know What’s Below. Click or Call Before You Dig.

Avoid cutting underground utility and gas lines in your area. Please contact Arizona Blue Stake, Inc. dial 811 at least two working days before you begin excavation.

http://www.arizona811.com/ or Dial 811


Building and Sewer Connection Permits for Residential and Commercial Properties

Green Valley Water may request additional information during the review process
to ensure each project meets applicable requirements and regulations.

All residential and commercial buildings located within the Green Valley Water
service area are required to obtain a sewer connection permit.

PROJECT TYPES WE SUPPORT

🏠 Residential Build

New single-family or multi-family residential construction requiring sewer service.

🏢 Commercial New Build

New commercial buildings connecting to the sewer system for the first time.

🛠️ Commercial Tenant Improvement (TI)

Interior remodels or changes to an existing commercial space that impact sewer use.

🗺️ Subdivision

Development projects that divide land into multiple lots requiring sewer service.

🏗️ Demolition

Removal of an existing structure, including a mobile home, that includes sewer disconnection or abandonment.

📐 Minor Land Division

Small-scale division of land that may affect sewer service or capacity.

📏 Lot Line Adjustment

Changes to existing property boundaries that may impact sewer connections.

Residential Permit Process

PRE-PERMIT INFORMATION

If you have questions about a parcel of land before applying for permits,
this step helps us review basic information and guide you in the right direction.

🟦 When Should I Use Pre-Permit?

Pre-permit is recommended when you are considering a property and need to know
whether sewer service may be available before starting a formal permit application.

📍 What You Will Need

To assist you, please have the following information available:

  • Gila County Assessor’s Parcel Number

This parcel number allows Green Valley Water to review service boundaries,
system availability, and existing records tied to the property.

QUESTIONS WE CAN HELP ANSWER

❓ Is my property within the Green Valley Water service area?

We can confirm whether your parcel is located inside the Green Valley Water
service boundary.

❓ Will Green Valley Water provide sewer service to my property?

Not all parcels are eligible for sewer service. We can verify availability
and service options for your specific location.

💲 What are the sewer fees for my property?

Fees vary based on location, service type, and project scope. We can review
your parcel and explain the applicable fees.

🚰 Is my property served by gravity sewer or low-pressure sewer?

We can determine the type of sewer system serving your parcel and explain
what that means for your connection.

📄 What information does Green Valley Water have on my property?

We can review existing records, maps, and system information related to
your parcel.

🔧 What is the process for connecting to the sewer system?

We can walk you through the full connection process, from application to
final approval.

SEWER PERMIT PROCESS

This guide explains the steps needed to obtain a Green Valley Water (GVW) sewer permit.
The process must be completed before your Town or County building permit can be issued.


🟦 Step 1: Apply for a Building Permit

Start by applying for a building permit with the Town of Payson or
Gila County.

🟦 Step 2: Get Your Building Permit Application Number

You will need your Town or County building permit application number
before applying for your sewer permit.

🟦 Step 3: Apply for Your GVW Sewer Permit

Submit your sewer permit application through the GVW Customer Portal:
https://greenvalleycm.novotx.com/


⏳ Permit Review Timeline

Status: 🟡 Applied

GVW receives your application and supporting documents.

Status: 🟠 Under Review

GVW reviews your plans and works with the Town of Payson or Gila County.
If corrections are required, you will be notified.

Any requested corrections must be uploaded to your GVW Customer Portal
so they can be reviewed.

Status: 🟢 Ready to Issue

Once all reviews are complete, you will receive an email with instructions
for payment and final steps.


💳 Step 4: Pay Permit Fees

Permit fees may be paid in person at GVW or over the phone.

After payment is received, your sewer permit will be issued and all documents
will be sent to you electronically by email.

📣 Step 5: Town or County Permit Release

GVW will notify the Town of Payson or Gila County that your sewer permit
has been issued. Once notified, the Town or County may release your
building permit.

CONSTRUCTION & INSPECTION

This phase occurs after your sewer permit has been issued and construction begins.

🟦 Step 1: Construct the Sewer Connection

The applicant or licensed contractor constructs the residence and sewer service
connection in accordance with the approved plans.

📅 Step 2: Schedule an Inspection

The applicant, contractor, or plumber must contact Green Valley Water to schedule
an inspection at least 24 hours in advance.

🔍 Step 3: GVW Inspection

Green Valley Water inspects the sewer service connection to ensure it meets
all applicable standards and requirements.

✅ Step 4: Inspection Approval & Billing

Once the inspection passes, the permit is finalized and account billing begins.

🚧 Important Note: Sewer Taps

For all sewer taps, only Green Valley Water is authorized to
perform the installation. Please coordinate with GVW before any related work begins.

📁 Step 5: Permit Closure

After all inspections are complete and requirements are met, GVW closes the permit.